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● For computers running Windows Vista*, click Start > All Programs > Intel PROSet
Wireless > WiFi Manual Diagnostics.
To set the log file location:
1. Inside the Manual Diagnostics tool, click File.
2. Click Settings. The log file named WirelessDiagLog.csv contains the results of the
tests. It is saved as a text file and can be used to troubleshoot network connectivity
issues.
3. Click Browse to specify where you want the log file to be saved.
4. Click OK to apply your changes and return to the Manual Diagnostics Tool. The next
time you run the tests, the log file will be save to your specified location.
To run the tests:
1. Click the check box next to each test to select the test to run.
2. Click Run Tests to run the selected tests. The test results will be saved to a file
named WirelessDiagLog.csv.
3. Click Close to close the Manual Diagnostics Tool.
Available Tests
Name Description
Hardware Test
The test passes if the WiFi adapter is present and accessible. The
test fails if the adapter is not present or present but disabled. The
test summary displays whether the wireless hardware is enabled or
disabled.
Troubleshooting
● Verify that your adapter is listed under Network adapters in
the Device Manager.
● If the adapter is not listed, right-click Network adapters and
select Scan for hardware changes. You can also reboot
your system.
● Verify that your adapter is enabled in the Device Manager.
When the adapter is disabled, a red X is displayed on the
device. Right-click the adapter and select Enable from the
menu.
● When the adapter displays a yellow exclamation point, right-
click the adapter and reinstall the driver.
● Contact your computer manufacturer for other
troubleshooting options.
- User's Guide 1
- June 2008 3
- Utility 4
- Wireless Manager 5
- Connection Details 7
- Typical Installation 11
- Custom Installation 12
- Get Connected 16
- Other Wireless Managers 28
- Third-Party Wireless Software 28
- WiFi Networks list 30
- Connection Status Icons 32
- Network Properties 34
- Network Connection Details 37
- ● signal quality 38
- Turn WiFi Radio On or Off 42
- Taskbar Icon 44
- Taskbar Menu Options 44
- Taskbar Icons 45
- Tool Tips and Desktop Alerts 46
- Connection Utility 48
- Intel(R) WiMAX/WiFi Link 5350 55
- Wireless Network Overview 64
- Network Name (SSID) 65
- Profiles 65
- Security 65
- Identify a Wireless Network 66
- Security Overview 68
- Encryption 70
- SSID Broadcasting 70
- Overview 72
- 802.1X Features 73
- Data Encryption 75
- Authentication Types 75
- Authentication Protocols 77
- Cisco Features 78
- Personal Security 81
- Enterprise Security 89
- Administrator Tool 96
- Create a New Package 97
- Edit a Package 98
- Administrator Profiles 99
- Persistent Profiles 100
- Pre-logon/Common 100
- Exclude Networks 102
- EAP-FAST A-ID Groups 105
- Administrator Tasks 106
- Set Administrator Password 110
- Administrator Tool Settings 111
- How to Use 112
- Trademarks and Disclaimers 121
- Back to Contents 129
- ● Date and Time 132
- ● Adapter Information 132
- ● Connection Information 132
- Back to Top 133
- Advanced Settings 134
- Profile Management 138
- What is a Profile? 138
- Profiles List 139
- Profile Icons 139
- Connect to a Profile 140
- Create a New Profile 141
- Edit an Existing Profile 144
- Remove a Profile 145
- Set a Profile Password 145
- Import or Export Profiles 145
- Password Protected Profiles 147
- Exclude List Management 151
- Set Up Profile Security 154
- ● Change your password 155
- (TKIP) Security Settings 158
- (AES-CCMP) Security Settings 159
- Encryption (None) 161
- Network Authentication 163
- SIM Network Authentication 164
- LEAP User: 177
- Authentication 178
- EAP-FAST User Settings 184
- General Troubleshooting 186
- ● Click Install 187
- ● Select Service 188
- ● Click Add 188
- ● Click OK 188
- Resolve Errors 192
- Did not receive an IP address 193
- Adapter Driver is not loaded 197
- No certificate found 199
- Manual Diagnostics Tool 207
- Wireless Event Viewer 213
- Specifications 216
- IEEE 802.11n Data Rates 219
- Regulatory Information 229
- Information for the User 230
- Regulatory Markings 233
- Canada—Industry Canada (IC) 236
- European Union 237
- Radio Approvals 240
- Declaration of Conformity 251
- Belgique 270
- Pakistan 271
- Customer Support 272
- Warranty 273
- Product Warranty Information 273
- Glossary of Terms 277
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